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O&O BlueCon FAQ
  1. Which version is right for me?
  2. How is O&O BlueCon set up?
  3. What could cause Windows to crash and no longer start?
  4. How can I rescue a crashed Windows installation?
  5. Can I access data, even when Windows won’t start?
  6. I’ve forgotten my Administrator password – can I still gain access to my computer?
  7. Can I securely delete data with O&O BlueCon?
  8. Can I recover data deleted in error?

1. Which version is right for me?

The Admin Edition (AE) contains the entire data recovery portfolio from O&O: O&O DiskRecovery, O&O FormatRecovery and O&O UnErase 4. The AE license is person-bound, i.e. it is licensed per administrator. It may not be used on non-company computers or to provide a service. The AE is ideal for all companies who wish to recover data from their own computers.

The Tech Edition (TE) contains the entire data recovery portfolio from O&O: O&O DiskRecovery, O&O FormatRecovery, O&O UnErase. A particular highlight is the inclusion of O&O DiskImage, for creating and restoring images on any number of computers. As an extension to the AE, O&O BlueCon may also be used on non-company computers. This license permits the use of the product in providing a data recovery service. It is licensed per Technician, i.e. it allows a Technician to work on any number of different computers. The TE is ideal for all companies who offer their customers a data recovery service.

Tip: Using O&O DiskImage you can, amongst many other features, image an operating system environment and then restore it onto any number of computers. The time-consuming task of setting up each individual company or private computer is now no longer needed!

Should you still have questions regarding licensing, please contact us – we are always happy to help!

2. How is O&O BlueCon set up?

With O&O BlueCon the user has a task bar, Start menu and all appropriate program buttons at their disposal. This enables access without entering command lines and with just a few simple mouse clicks. Navigation, like in Windows, is also with the mouse. For execution, editing or creation of basic files users have a command-line editor at their fingertips.

3. What could cause Windows to crash and no longer start?

Amongst the most common causes of a system crash are defective drivers or system services. These are loaded before the user can log on, giving them no opportunity to remove or replace them. With O&O BlueCon you can simply deactivate the driver or service, or replace them with a new version! (see O&O DeviceManager)

The registry is the central filing system for all systems and user settings. Any errors here can also prevent your system from running correctly. False driver or service parameters can also cause severe problems. The O&O RegEditor enables you to change or correct entries in the registry. (see O&O RegEditor)

4. How can I rescue a crashed Windows installation?

O&O BlueCon helps you get to the root of the problem. With the O&O SPRManager you can recover your old Windows XP system. You can scan for defective drivers or system services in the smallest detail and restore them to their previous condition. (see O&O SRPManager)

5. Can I access data, even when Windows won’t start?

You can copy data from defective systems to external storage media. You can also access your system without having to write to it – this gives you the security of knowing no data will be lost. Simply start the O&O BlueCon CD and access all partitions! (see O&O FileExplorer)

6. I’ve forgotten my Administrator password – can I still gain access to my computer?

You cannot log on to your Windows system without a password. If you forget or lose this password you have to install Windows anew in order to gain system access. O&O BlueCon provides you with a tool to delete or change passwords for local user accounts so that they can access their systems again. (see O&O UserManager)

7. Can I securely delete data with O&O BlueCon?

With O&O BlueCon you can delete data, partitions, harddisks or entire systems beyond any chance of recovery using the technology of O&O SafeErase. Using five different methods of deletion it is possible to overwrite data up to 35 times!

8. Can I recover data deleted in error?

O&O BlueCon 7 contains the complete O&O data recovery portfolio consisting of: O&O DiskRecovery, O&O FormatRecovery and O&O UnErase. This enables a data recovery in almost every software related data loss situation, be that through formatted storage media, loss through error or virus attack. With the O&O product line, data recovery was never so easy, quick and affordable.

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