1. When and how often should I make Images?
2. Which drives should I Image?
3. Where should I store my Image?
4. Can an image be restored onto any computer
5. Do I have unlimited use of all functions with the trial version?
6. When do I need the bootable CD from O&O DiskImage?
7. How do I save an Image to CD/DVD?
8. What do I do when my Image is too big for a CD/DVD?
9. I have split the Image and saved it to various storage media (CD/DVD).
10. Can I carry on working during the imaging procedure?
11. Can I still change the image retrospectively?
12. Can I just extract certain parts from an Image?

1. When and how often should I make Images?

• You should image an intact system
• We recommend regular imaging (once a month minimum). The more regular you carry this out, the more up-to-date the data is contained within those images

2. Which drives should I Image?

• System drive (Windows), mostly Drive C:
• All remaining data drives where private and business data, e.g. customer data, photo collections or music is stored.

3. Where should I store my Image?

• Not on the same hard disk where the imaged drive is located
• Ideally on an external hard disk
• DVD

4. Can an image be restored onto any computer

• Restoring data drives is not a problem
• We do not recommend a complete restoration (incl. operating system) onto another computer with different hardware, as this can lead to a system crash

5. Do I have unlimited use of all functions with the trial version?

• The trial version is fully functional and has no restrictions
• You should however note that restoring a system partition is only possible with the bootable O&O DiskImage CD, included when you purchase the product

6. When do I need the bootable CD from O&O DiskImage?

• For restoring the system partition.
• When your operating system will no longer start.

7. How do I save an Image to CD/DVD?

1. You must create an image file(s) and save it to your hard disk before you can write it to CD/DVD
2. When creating the image, you should restrict the image file size to the size of the intended removable medium where it will be saved, under Image Options/Image Properties/Split
3. Should the image exceed the chosen maximum file size, it will be split into several image files
4. You can then write the image files to CD/DVD
5. Simply click on Tools on the start page, then on Write Image File(s) to CD/DVD and follow the instructions

8. What do I do when my Image is too big for a CD/DVD?

1. If you already have an Image saved to your hard disk that is too big for the removable storage medium, then you can of course still split the image file.
2. Under Tools, open up Convert Image File
3. Select the Image you wish to change by using Add
4. Then select Split and enter the required maximum file size of the individual parts
5. During conversion, one copy of the Image is made, whilst the original remains unchanged

9. I have split the Image and saved it to various storage media (CD/DVD).

I want to:

• restore this Image
• display drives from the Image
• use the Image as a Base Image for Incremental Imaging purposes
• merge Incremental Images
• convert the Image file

Before you go ahead with any of the above named steps, we strongly advise you to save all parts of the Image in a folder on your hard disk. Please ensure the folder is not on the drive to where you wish to restore the Image. Once you have done this you can complete the steps outlined above by simply following the instructions under the respective chapters in the User’s Guide.

10. Can I carry on working during the imaging procedure?

O&O DiskImage does not block drives by default during imaging. You can therefore continue working and make changes. The working memory buffer is however restricted. You can see how much is available in the Cache Status Display. See Chapter “Creating Consistent Images”.

Note: To maintain the maximum available working memory buffer, please close all applications before and during the procedure, for example defragmentation or copy processes.

Important: Should you go over the available working memory, the current changes will be written direct to the source drive. This makes the image inconsistent and may render it unusable. In such cases you should load the image after the procedure is finished and check it for errors.

11. Can I still change the image retrospectively?

Under Tools you can find the function Convert Image File. This enables you to change certain properties and content of the image retrospectively – see Chapter “Convert Image File”.

12. Can I just extract certain parts from an Image?

Example: I have created an image of several drives but want to create a separate image of just one of those drives. Follow the instructions below:

• Under Tools select Convert Image File.
• Select the image using Add and then select the drive you wish to separately image.
• After confirming, click Start.

A new image will now be created. The old image remains unaltered.