Support - O&O Software GmbH

O&O ShutUp10++ FAQ

1. For which Windows versions is O&O ShutUp10++ suitable?

O&O ShutUp10++ has been developed for Windows 10 and Windows 11. It bundles numerous privacy and security options of both systems in one place, so you can easily adjust settings without having to click through the Windows system menus.

2. Is O&O ShutUp10++ free?

Yes. O&O ShutUp10++ is freeware and can be used free of charge.

3. Does O&O ShutUp10++ have to be installed?

No. O&O ShutUp10++ does not need to be installed and can be run immediately. No additional – unwanted or unnecessary – software is downloaded or installed.

4. Is O&O ShutUp10++ safe to use?

O&O ShutUp10++ only makes settings in Windows. Changes can be undone if necessary. We generally recommend creating a system restore point before making major changes and using the recommended settings if you are unsure.

5. What types of settings can I change with O&O ShutUp10++?

With O&O ShutUp10++, you can centrally manage settings related to data protection, telemetry, app permissions (e.g. camera, microphone, location), Windows search/online functions, advertising and personalization options, as well as various comfort and security functions.

6. What do “Recommended” and “Restricted” mean in the settings?

O&O ShutUp10++ displays recommendations for many options. “Recommended” stands for settings that can usually be safely deactivated or configured in a privacy-friendly way. “Restricted” refers to options that may have an impact on features or comfort, depending on the usage scenario.

7. Can I undo changes?

Yes. You can reset individual options at any time. In addition, a previously saved configuration can be restored if you have created a backup of the settings.

8. Can I back up my settings and use them on other PCs?

Yes. You can export configurations and re-import them on other systems. This is especially useful if you want to configure multiple PCs consistently.

9. Why should I be careful after data loss or reinstallation?

O&O ShutUp10++ does not restore any data, but adjusts Windows settings. After a new installation or major Windows update, certain options can be reset to default values. We therefore recommend that you back up your configuration and reapply it if necessary.

10. Can O&O ShutUp10++ “break” Windows functions?

Individual settings can limit certain Windows features (e.g., personalization, online search, voice-based services). That’s why there are recommendations and hints for each option. If you’re unsure, use the recommended settings first, then test to see if you’re missing any features.

11. Does O&O ShutUp10++ require an internet connection?

An internet connection is usually not required to apply the settings. Depending on the usage (e.g. downloading the current version or calling up help links), a connection may be useful.

12. What should I consider before the operation?

We recommend creating a system restore point and exporting your configuration before making any major changes. Prefer to apply the recommended settings and make further adjustments gradually so that you can immediately see any potential impact on individual Windows features.

13. How do I get more recommendations for using Windows safely?

Further recommendations for the secure use of Windows 10 and Windows 11 can be found on the website of the German Federal Office for Information Security (BSI).

14. How can I contact O&O Support?

If you have any questions about O&O ShutUp10++, you can contact support via our support pages:

Support for registered users (customer support):
https://www.oo-software.com/en/support/csupport

Support for trial and freeware versions:
https://www.oo-software.com/en/support/tsupport

Software License Agreement (EULA) for O&O ShutUp10++

IMPORTANT – PLEASE READ CAREFULLY: This License Agreement is a legally binding agreement between you (either as an individual or as an entity) and O&O Software GmbH for the software referred to above, which may include related software components, data carriers, printed materials, and online or electronic documentation. By installing, copying, or otherwise using the Software, you agree to be bound by the terms of this License Agreement. If you do not agree to the terms of this Agreement, you may not install or use the Software. The Software is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The software is licensed, not sold.

1. Grant of License

The Software Product is licensed as follows:

1.1 Installation and Use. O&O grants you the right to install and use copies of the Software on your computers. The software is considered used when it is loaded into the temporary memory (e.g. RAM) or installed in the permanent memory (e.g. hard drive, CD-ROM, etc.) of a computer in order to be accessible to end users.

1.2 Backups. You may also make copies of the Software Product as necessary for backup and archival purposes.

2. Description of Other Rights and Restrictions

2.1 Preservation of Copyright Notices. You may not remove or alter any copyright notices on any copy of the Software Product.

2.2 Disclosure. You may make exact, unaltered copies of this Software Product and distribute it only electronically (e.g., by making them available on downloadable websites) provided that: (a) the Software is distributed unmodified and in its entirety (incorporating or packaging the Software with an installer, wrapper, or similar is considered an unauthorized modification for purposes of this Agreement) and together with the complete user documentation, readme files, copyright, trademark, and other intellectual property notices, including this License Agreement, and all other components; and (b) such distribution may take place worldwide, except to the extent prohibited (directly or indirectly) by the laws of the Federal Republic of Germany.

2.3 Prohibition of reverse engineering, decompilation and disassembly. You may not reverse engineer, decompile, or disassemble the Software, except and only to the extent expressly permitted by applicable law, notwithstanding this limitation.

2.4 Rental. You may not rent, lease or lend the Software.

2.5 Transfer. You may permanently transfer all of your rights under this License Agreement, provided that the recipient agrees to the terms of this Agreement.

2.6 Compliance with Applicable Laws. You must comply with all applicable laws related to the use of Software.

3. Termination

Without prejudice to any other rights, O&O may terminate this License Agreement if you violate the terms of this Agreement. In this case, you must destroy all copies of the software.

4. Copyright

All rights to this software and all copies thereof, including but not limited to copyrights, belong to O&O or its suppliers. All rights to existing intellectual property used in this software belong to the respective rights holder and may be protected by applicable copyright or other intellectual property laws and treaties. This license agreement does not grant you any rights to use such content. All rights not expressly granted are reserved by O&O.

5. No Warranty

O&O expressly excludes any warranty for the software. The Software and related documentation are provided “as is” without warranty of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The entire risk arising from the use or performance of the Software Product remains with you.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall O&O or its suppliers be liable for any special, incidental, indirect, or consequential damages (including lost profits, business interruption, loss of business information, or other pecuniary damages) arising out of the use of or inability to use the Software or the provision or failure to provide support services, even if O&O has been advised of the possibility of such damages. . O&O’s total liability under any provision of this License Agreement shall be limited to the greater of the amount actually paid by you for the Software or EUR 0.01; if you have concluded an O&O Support Services contract, the entire liability is based on the terms of this contract. Because some states and jurisdictions do not allow the exclusion or limitation of liability, the foregoing limitation may not apply to you.

7. Final Provisions

This license agreement is governed by the laws of the Federal Republic of Germany. The United Nations Convention on Contracts for the International Sale of Goods (CISG) and the UNIDROIT Factoring Agreement of Ottawa do not apply. Any general terms and conditions on your part do not apply. If you are neither a private individual nor a resident of the Federal Republic of Germany, we agree that the Berlin Regional Court shall have jurisdiction over disputes arising from this contract.

8. Contact

If you have any questions about the O&O Software License Agreement or would like to talk to O&O, please contact us.

O&O Software
Bülowstraße 66
10783 Berlin
Germany

Tel. +49 (0)30 991 91 62 00
Fax +49 (0)30 991 91 62 99

E-mail: info@oo-software.com
Web: https://www.oo-software.com

Updated: 2016/03/09